FAQs
Frequently Asked Questions
-
Yes! Uberchord’s advanced audio technology listens to you playing a real guitar through your phone’s microphone and provides feedback in real-time. You can also use an electric guitar with an adapter. We recommend using the iRig2 from IK Multimedia because you can connect it to the iPhone and to your guitar amp at the same time.
-
All subscriptions that you buy via the Apple App Store can be managed on your Apple ID web site or in the App Store app. In the App Store it is a bit hidden:
- Open the App Store App on your iPhone
- Tap on your profile picture in the upper right corner
- Tap “subscriptions”
- Tap on “Uberchord Essentials”
- Tap “Cancel Subscription”
-
Many great features in the app are and will remain absolutely free. For example the Tuner, the Daily Workout, the Chord Finder, the “Chord Basics” Course, and two great song courses. If you want more, for just 14.99 USD per month or 89.99 USD per year you can subscribe to our exclusive and premium content and select between 200+ songs and 16 courses for every level.
-
We wish we had it already, but our team is small. Developing Uberchord for iOS is hard enough already, but Android even more so. It’s on the roadmap but we cannot say when it will become a reality. In the meantime, check out our chord finder and learn some interesting chords. Please also note that Uberchord works on all iOS devices: iPhone (6 or newer), iPad (iPad Air or newer), iPod Touch (6th generation or newer).
-
Please send us an email along with the following information:
- Your Apple device model: iPhone/iPod/iPad
- If you are using an electric or an acoustic guitar
- If you are using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.
-
If you cannot hear the drums, try the following:
- Check if your device in on “mute” (this actually happens sometimes)
- Check the volume levels of your device
- If you are using an external adaptor cable, plug-in your headphones to the output connector of the adaptor.
If the problem persists, please do reach out and send us an email.
- Check if your device in on “mute” (this actually happens sometimes)
-
Yes, we highly recommend it. Why? Because creating a profile will allow you to track your daily progress and synchronize it across all devices. It allows you to personalize your Daily Workout which is a free feature of the app. This also allows you to share your progress with your friends on social media and most useful of all – set daily reminders and goals. Try it, we promise, you will not regret it.
-
That sucks! If you think you are facing a hardware issue, please send us an email along with the following information:
- Your Apple device model: iPhone/iPod/ iPad
- If you are using an electric or an acoustic guitar
- If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.
- Your Apple device model: iPhone/iPod/ iPad
-
This sucks even worse! Please send us an email along with the following information:
- Your Apple device model: iPhone/iPod/ iPad
- If you are using an electric or an acoustic guitar
- If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.
- Your Apple device model: iPhone/iPod/ iPad
-
Here is a secret cheat code: HARD WORK. ;-)
Okay, seriously now. Every exercise or level needs a specific number of picks to move on to the next level. These points can only be collected by practicing your guitar with the app. Each time you finish a level or achieve the success you gather points to move on to the next challenge.
-
Yes! Absolutely free and not only that, it even comes with 19 different guitar tunings. Believe or not!
-
We are constantly working hard to improve our repertoire of songs and add new content every week. With our latest release, we have included few popular tracks which have been recreated with backing tracks for you to play and learn along with their lyrics and strumming patterns. Over the next few weeks and months, we will be regularly adding new songs and content, please keep checking our blog and social media for updates.
-
Please send us an email along with the following information:
- Your Apple device model: iPhone/iPod/iPad
- If you are using an electric or an acoustic guitar
- If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.
-
Great question! We expect you to ask this since we were a free app once upon a time.
Our intention (and wish) is to offer you the best content including your favorite songs to learn on the guitar. With Universal Music on board, we have licensing costs of songs which we feature in the app and have to share from our revenue generation. We have come a long way with your love and support and we do not wish to face the same fate as other music tech start-ups which unfortunately shut down due to lack of funds. We are a small team and want to be able to provide you with the best content and best support to learn guitar while striving to keep away from featuring any in-app advertising, like you, we hate it too.
-
Say hello to us! We are always happy to hear from you. Please use the contact form on the previous page.